Healthcare
Honest about HIPAA.
There is no such thing as “HIPAA certified” — so we won't claim it. Here's what we actually do.
Why we won't say “HIPAA certified”
HIPAA has no certifying body. Any vendor claiming a “HIPAA certification” is marketing, not compliance. We'd rather tell you the truth and show our work.
What we do for healthcare clients
- Sign BAAs across the parties that touch protected health information on the call path.
- Encrypt data in transit and at rest, with minimum-necessary access and audit logging.
- Connect through certified healthcare integration platforms where needed, rather than acting as an authorized reseller of any practice-management vendor.
- Never let the agent give clinical advice — it triages and books, and escalates to a human.
Talk to us
If you work in healthcare and want the specifics for your setup, email hello@automateline.com.