Terms.

1. Acceptance of these terms

By browsing this website or asking us to build something for your business, you're agreeing to what's below. If you're accepting on behalf of a company, you're confirming you have the authority to do that. If you don't agree, the only ask is that you don't use the site or engage us, simple as that.

2. What this website is

This site describes what AutomateLine builds: AI voice, chat and SMS agents, calendar and CRM automation, and the workflow tooling around them. Examples and demo agents (like the ones in the hero, or the mock product screens further down the homepage) are illustrative, run against fictional businesses, and the agents identify as AI if you ask. Nothing on this site, including pricing ranges, timelines or outcome examples, is a guarantee of a specific result for your business. Your actual results depend on your industry, call volume, and the scope we agree to.

3. Using the site

You're welcome to browse, read the guides, and try the live demo agents. You agree not to misuse the site: no scraping it at scale, no attempting to break, overload or reverse engineer the demo systems, no impersonating someone else when you talk to a demo agent, and no using the site to build a competing product. We can suspend access for anyone who does.

The demo agents are for evaluation. Don't submit real patient information, payment details, passwords, or anything else genuinely sensitive into a demo call or chat, treat it the way you'd treat any other public sales demo.

4. Working together

Any actual engagement, whether that's a paid plan, a pilot, or a one-off project, is governed by the specific written agreement or order form we sign with you. That agreement covers scope, deliverables, fees, timelines, data handling, and support, and it takes precedence over anything summarised on this page if the two ever conflict.

Fees, billing cadence and refund terms are set in that agreement, not here. Any figures we discuss before then are indicative and subject to the scope we actually agree on.

5. Your systems, your data

What we build runs on your tools, your phone numbers, your calendar, your CRM, and for your business. You own your customer data and the workflows we configure for you. We don't sell it, and we don't use it to train models that benefit anyone but you. See the Privacy page for the fuller account of how data is handled.

6. Intellectual property

The underlying AutomateLine platform, our automation frameworks, the site itself, and its content (copy, design, the interactive demos) belong to AutomateLine or our licensors. Nothing here transfers ownership of that platform to you. What you do own, per your service agreement, is the specific configuration, scripts, and workflows built for your business, the version of the system that answers your calls and runs your automations.

7. Third-party services

The systems we build connect to services you already use, phone carriers, calendar and CRM providers, payment processors, and similar. Those services have their own terms and their own uptime, and we're not responsible for outages, changes, or data-handling decisions on their side. We'll work with you to route around a third-party issue where we can.

8. Disclaimers

The site and any demo are provided as-is. AI systems can misunderstand a request, mishear a caller, or produce an unexpected response, that's true of any AI system, ours included, which is why every live deployment is reviewed and approved by you before it talks to a real customer, and why anything genuinely ambiguous is designed to hand off to a person rather than guess. We don't warrant that the site or any demo will be uninterrupted or error-free.

9. Limitation of liability

To the extent the law allows, AutomateLine isn't liable for indirect, incidental, or consequential damages arising from your use of this site or a demo agent, lost revenue from a missed call included. For anything arising out of an actual paid engagement, liability is governed by the limits set out in that engagement's written agreement, not by this page.

10. Termination

We can suspend or end access to the site or a demo for anyone who violates these terms. For a paid engagement, termination rights, notice periods, and what happens to your data and workflows on exit are set out in that agreement.

11. Changes to these terms

We'll update this page as the site or how we work changes, and update the date at the top when we do. Material changes to an active engagement still go through the agreement governing that engagement, not a silent update here.

12. Governing law

Any dispute arising from your use of this site is governed by the laws referenced in your service agreement with us where one exists; absent an agreement, by the laws of the jurisdiction where AutomateLine is registered to do business. We'd rather resolve something directly, email us first.

Contact

Questions about these terms? Email hello@automateline.com.